CAREERS

Acclaim Federal Credit Union is searching for a passionate and goal-oriented MEMBER SERVICE REPRESENTATIVE with a great attitude to build relationships with new and existing members and to help them achieve their financial goals.

YOU will be responsible for:

• Helping to make a difference in the lives of members by building positive member relations and providing prompt, efficient, accurate, courteous and personalized service.
• Serving members by providing service and information in a pleasant, professional, and efficient manner via telephone, written, electronic, or other correspondence.
• Identifying and offering general financial assistance.
• Performing cash and account transactions and educating members on credit union products and services.
• Researching and solving both routine and complex member questions, problems, and complaints concerning accounts.

Desired Skills and Experience

QUALIFICATIONS:

• Ability to effectively educate members about products and services.
• Customer Service, teller or cash handling experience preferred but not required.
• PC skills including Word, Excel and Outlook.
• Willingness to assist others and the ability to resolve problems with tact and diplomacy. Effective and professional communication skills in both English and Spanish.
• Willingness to learn and grow with the credit union.
• High school diploma or equivalent.

BENEFITS We offer medical, dental, vision, life insurance, FSA, vacation/sick/holiday pay, matching 401(k), a semi-casual dress code, and more.

Acclaim is a drug-free workplace. Pre-employment screening is required. Acclaim Federal Credit Union is an Equal Opportunity-Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability any other classification protected by federal, state, or local laws, regulations, or ordinances.

Acclaim Federal Credit Union is searching for a passionate and goal-oriented MEMBER SERVICE REPRESENTATIVE with a great attitude to build relationships with new and existing members and to help them achieve their financial goals.

YOU will be responsible for:

• Helping to make a difference in the lives of members by building positive member relations and providing prompt, efficient, accurate, courteous and personalized service.
• Serving members by providing service and information in a pleasant, professional, and efficient manner via telephone, written, electronic, or other correspondence.
• Identifying and offering general financial assistance.
• Performing cash and account transactions and educating members on credit union products and services.
• Researching and solving both routine and complex member questions, problems, and complaints concerning accounts.

Desired Skills and Experience

QUALIFICATIONS:

• Ability to effectively educate members about products and services.
• Customer Service, teller or cash handling experience preferred but not required.
• PC skills including Word, Excel and Outlook.
• Willingness to assist others and the ability to resolve problems with tact and diplomacy. Effective and professional communication skills in both English and Spanish.
• Willingness to learn and grow with the credit union.
• High school diploma or equivalent.

Acclaim is a drug-free workplace. Pre-employment screening is required. Acclaim Federal Credit Union is an Equal Opportunity-Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability any other classification protected by federal, state, or local laws, regulations, or ordinances.