Who we are and what we can do for you

About Acclaim

Our Story.

Established in 1972 by dedicated Blue Bell employees (formerly VF Corporation, now Kontoor), Acclaim FCU was born out of a collective vision for an elevated banking experience that transcended individual needs to encompass the well-being of their families. Fueled by a shared commitment to secure investments, savings, and low-fee borrowing at competitive rates, they collaboratively laid the foundation for a financial institution that prioritized these essential principles.

Since its inception, Acclaim has operated under a multiple common bond charter, limiting membership to Select Employee Groups (SEGs). However, in 2024, we proudly embraced a transformative shift to a community charter, extending our reach to include individuals residing, working, worshiping, and attending school in the vibrant North Carolina counties of Rockingham, Guilford, and Randolph.

The fact that Kontoor is headquartered in Guilford County brings us immense joy. Acclaim has the privilege of preserving our connection with our roots while extending our services to new communities. This unique blend of heritage preservation and the embrace of new horizons truly adds an exceptional touch to our ongoing journey.

This strategic expansion is a testament to our unwavering dedication to inclusivity, recognizing the diverse stories and needs interwoven into the fabric of our community. Our mission remains steadfast — to provide comprehensive financial solutions for everyone. We extend an invitation to you to embark on this exciting new chapter with us, where community lies at the heart of every financial endeavor.

Christie Smith, CEO/President  President /Chief Executive Officer

Christie Smith is an energetic and visionary leader with an impressive two-decade track record in the credit union movement. Recently appointed as the President + CEO of Acclaim Federal Credit Union, Christie brings a wealth of knowledge and an unwavering passion for the industry.

With an illustrious 22-year journey, Christie has finely tuned her expertise through diverse roles within the credit union sphere. Her commitment to the credit union movement is steadfast, and she has emerged as a powerful advocate for small credit unions, recognizing their crucial role in our communities and the broader financial sector.

Beyond the boardroom, Christie finds deep satisfaction in connecting members to their financial aspirations through education and a keen understanding of their unique needs. Her profound passion lies in empowering communities through acts of kindness, service, and education. Christie firmly believes in the exceptionalism of every individual and showcases this belief through her tireless commitment to enhancing the lives of those she serves.

What sets Christie apart is her personal connection to the credit union world, having grown up within it. This unique perspective has provided her with a front-row seat to a diverse array of leadership styles, shaping her into a true servant leader.

At the core of her work is a dedication to leveling the playing field and providing financial opportunities for all people. Christie is a committed leader whose vision, compassion, and unwavering commitment to the credit union movement make her a driving force for positive change in the financial industry.

On a personal note, Christie is a loving spouse and parent to two grown children and two bonus children, as well as the proud grandparent of two fabulous grandchildren. In her leisure time, she enjoys family moments, leisurely walks, and the company of her Golden Doodle, Winnie Pearl.

Mission, Vision, & Values

Our Principles.


To make trustworthy connections while providing outstanding member service and quality financial products.


We exist to provide trustworthy connections with our staff, members and community that are informative & motivating.  We are passionate about establishing deep financial relationships that grow through all seasons of life. We are here for today’s financial needs and to help with your dreams for tomorrow.


CCooperative– We strive to live the cooperative principle of “people helping people” by volunteerism and giving back to the community.

O Outstanding– We are committed to providing outstanding member service.

NNavigate– We are here to help you navigate through all walks of life.

NNeeds– We strive to meet the individual needs of each member.

EEmpower– We are committed to empower our members by providing valuable information and education.

CClear– We strive to be clear about our roles and responsibilities and hold ourselves accountable.

TTrust– We make trust the foundation of all our relationships with members, employees, and vendors.

Our Board

The elected volunteers who provide guidance and strategy for our credit union.

Our Board of Directors consists primarily of VF employees or retirees who volunteer their time to help make us a success. Interested in learning more about how you can be involved in the future of your credit union?  Email Admin@AcclaimFCU.org

Current Board Members

Bruce WileyChairman of the BoardBoard Member since 2003
Tommy RigginsVice ChairmanBoard Member since 2018
Keith TaylorTreasurerBoard Member since 2000
Lara HeberleDirectorBoard Member since 2016
Carla UgboroDirectorBoard Member since 2016
David DaltonSecretaryBoard Member since 2016
Lisa HenningerDirectorBoard Member since 2021
Zac EngleDirectorBoard Member since 2021


Supervisory Committee
Our Supervisory Committee consists of Credit Union members who volunteer their time to help ensure the Credit Union is meeting financial reporting objectives and properly safeguarding members’ assets.  They perform audits to confirm the safety and soundness of the Credit Union’s financial position.

Current Supervisory Committee

Donna AppleChair of the Supervisory CommitteeCommittee Member since 2016
Fredricka ChismSupervisory CommitteeCommittee Member since 2016
O.B. PhillipsSupervisory CommitteeCommittee Member since 2019

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